Legal notice
Last Updated: September 28, 2026
This Legal Notice provides general information about Duddeston and the operation of this online store.
1. Store Information
Store Name: Duddeston
Business / Store Address:
212 Cattle Ridge Rd
Waxhaw, NC 28173
United States
Email: support@duddeston.com
Phone: +1 704 542 8813
Customer Service Hours:
Monday–Friday: 09:00–17:00 GMT
Saturday–Sunday: Closed
2. Nature of the Website
Duddeston operates an online retail website focused on women's clothing.
Products displayed on the website are subject to availability.
Product photographs, descriptions, colors, measurements, prices, and other information are intended to provide customers with useful purchasing information.
Reasonable differences may occur between a product shown online and the physical product due to screen settings, lighting, photography, manufacturing variations, or other factors.
3. Website Content
The Duddeston website and its content are provided for general shopping and informational purposes.
We make reasonable efforts to keep information accurate and current, but we do not guarantee that every piece of information will always be complete, current, or free from typographical errors.
Where an error is discovered, we may correct it as soon as reasonably practical.
4. Product Availability
Products may become unavailable without prior notice.
Adding an item to a shopping cart does not necessarily guarantee that the item will remain available until checkout is completed.
5. Prices and Promotions
Prices and promotional information may change.
Duddeston reserves the right to correct obvious pricing or product information errors.
Where required by applicable law, customers will receive the rights and remedies provided by that law.
6. Intellectual Property
Unless otherwise indicated, content associated with Duddeston, including website design, text, graphics, logos, photographs, product presentation, and other original materials, may be protected by applicable intellectual property laws.
Unauthorized reproduction, redistribution, modification, or commercial use may be prohibited.
7. Third-Party Services
The website may rely on third-party providers for services such as payment processing, website infrastructure, shipping, analytics, security, customer support, or other technical functions.
Third-party services operate according to their applicable terms and policies.
8. Shopify Platform
Duddeston uses Shopify as its e-commerce platform.
Shopify provides technology and infrastructure that supports the operation of the online store.
The customer's purchase contract is with the merchant operating Duddeston, not with Shopify, except where applicable terms specifically provide otherwise.
9. Privacy
Information regarding personal data and privacy is described in the Duddeston Privacy Policy.
Customers should review that policy to understand how information may be collected, used, stored, and disclosed.
10. Returns and Refunds
Customers should review Duddeston's Refund & Return Policy for complete information regarding:
- The 30-day return period
- Return conditions
- Return costs
- Damaged or incorrect products
- Refund processing
- Refund timing
- Exchanges
- Order cancellations
11. Shipping
Customers should review the Duddeston Shipping Policy for complete shipping information.
Standard estimated timing is:
Handling: 1–3 business days
Shipping: 4–9 business days
Estimated delivery: 5–12 business days
Delivery estimates may vary by city and other circumstances.
12. Contact Information
For questions, complaints, order assistance, returns, refunds, or other customer service matters:
Duddeston
212 Cattle Ridge Rd
Waxhaw, NC 28173
United States
Email: support@duddeston.com
Phone: +1 704 542 8813
Customer Service Hours:
Monday–Friday: 09:00–17:00 GMT
Saturday–Sunday: Closed
13. Legal Rights
Nothing in this Legal Notice, Terms of Service, Refund Policy, Privacy Policy, Shipping Policy, or any other Duddeston policy is intended to remove, restrict, or replace mandatory rights or protections that consumers may have under applicable law.
Where applicable law provides rights that differ from these policies, the applicable legal requirements will apply.
14. Updates
Duddeston may update this Legal Notice and other website policies when necessary to reflect changes in our store, services, business practices, or applicable requirements.
Customers are encouraged to review the applicable policies periodically.