Terms of service

Last Updated: September 28, 2026

These Terms of Service govern your use of the Duddeston website and your purchase of products through our online store.

By accessing our website, browsing our products, creating an account where applicable, placing an order, or otherwise using our services, you agree to these Terms of Service and the policies referenced within them.

Please read these Terms carefully before using the website.

1. About Duddeston

Duddeston operates an online women's clothing store serving customers in the United States.

Duddeston
212 Cattle Ridge Rd
Waxhaw, NC 28173
United States

Email: support@duddeston.com
Phone: +1 704 542 8813

2. Website Use

You agree to use the Duddeston website only for lawful purposes.

You must not use the website to:

  • Violate applicable laws or regulations
  • Commit fraud
  • Attempt unauthorized access to website systems
  • Interfere with website functionality
  • Introduce malicious software
  • Misuse payment systems
  • Submit intentionally false information
  • Infringe intellectual property rights
  • Abuse customer service systems
  • Attempt to disrupt the operation of the website

3. Product Information

We make reasonable efforts to display products, descriptions, photographs, sizes, colors, and other information as accurately as possible.

However, differences may occur because of:

  • Screen settings
  • Lighting
  • Photography
  • Manufacturing variations
  • Product batches
  • Display technology

Product availability can change without notice.

4. Prices

Product prices are displayed on the website at the time of purchase.

We reserve the right to correct pricing errors, typographical errors, or other inaccuracies.

If an obvious pricing error occurs, we may contact the customer before fulfilling the order.

5. Orders

Submitting an order constitutes a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been fully accepted if there is an issue involving payment, product availability, fraud prevention, pricing, or other legitimate circumstances.

We may cancel or decline an order where reasonably necessary.

If an order is canceled after payment has been successfully collected, the applicable amount will be refunded through the appropriate payment method.

6. Payment

Duddeston accepts PayPal as a payment method where available at checkout.

Payment must be successfully authorized before an order can be processed.

Customers are responsible for providing accurate billing and payment information.

7. Shipping

Our standard estimated delivery timeframe is:

Handling: 1–3 business days
Shipping: 4–9 business days
Estimated total delivery: 5–12 business days

Delivery estimates may vary by city and circumstances outside our reasonable control.

Additional information is available in our Shipping Policy.

8. Returns and Refunds

Duddeston offers a 30-day return period beginning from delivery, subject to the conditions described in our Refund & Return Policy.

Eligible returns are accepted at no cost to the customer.

Approved refunds are generally processed within 10 days after the return has been received and approved.

Please review the full Refund & Return Policy before sending an item back.

9. Intellectual Property

Unless otherwise stated, the content appearing on the Duddeston website, including text, graphics, logos, photographs, design elements, product presentation, and other materials, may be owned by or licensed to Duddeston.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without appropriate authorization.

10. Third-Party Services

Our website may use third-party services to support functions such as payment processing, shipping, analytics, website infrastructure, customer support, and other operational functions.

Third-party services may have their own terms and privacy policies.

11. Website Availability

We make reasonable efforts to maintain website availability.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical problems.

Maintenance, upgrades, technical failures, security events, network problems, or circumstances outside our reasonable control may temporarily affect availability.

12. Limitation of Responsibility

To the extent permitted by applicable law, Duddeston is not responsible for losses caused by circumstances outside our reasonable control, including carrier delays, natural events, service interruptions, unauthorized third-party actions, or technical failures.

Nothing in these Terms is intended to exclude or limit rights or protections that cannot legally be excluded under applicable law.

13. Changes to These Terms

Duddeston may update these Terms of Service from time to time.

Updated terms become effective when published on the website unless otherwise required by applicable law.

Your continued use of the website after an update may constitute acceptance of the updated terms to the extent permitted by law.

14. Governing Law

These Terms are intended to operate consistently with applicable laws and regulations.

Nothing in these Terms is intended to remove or reduce mandatory consumer rights that apply to customers under applicable law.

15. Contact

Questions regarding these Terms may be directed to:

Email: support@duddeston.com
Phone: +1 704 542 8813

Duddeston
212 Cattle Ridge Rd
Waxhaw, NC 28173
United States